ITIL-4-FOUNDATION LATEST DUMPS SHEET, EXAMCOLLECTION ITIL-4-FOUNDATION QUESTIONS ANSWERS

ITIL-4-Foundation Latest Dumps Sheet, Examcollection ITIL-4-Foundation Questions Answers

ITIL-4-Foundation Latest Dumps Sheet, Examcollection ITIL-4-Foundation Questions Answers

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ITIL 4 Foundation Certification Exam is a globally recognized certification exam for IT professionals who want to validate their knowledge and skills in managing IT services. ITIL 4 Foundation Exam certification is designed to equip professionals with the latest IT service management framework, which is ITIL 4. It is an essential certification for IT professionals who want to advance their careers and improve their organization's IT service delivery.

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ITIL ITIL-4-Foundation certifications are thought to be the best way to get good jobs in the high-demanding market. There is a large range of ITIL-4-Foundation certifications that can help you improve your professional worth and make your dreams come true. Our ITIL ITIL-4-Foundation Certification Practice materials provide you with a wonderful opportunity to get your dream certification with confidence and ensure your success by your first attempt.

ITIL-4-Foundation (ITIL 4 Foundation) Exam is a globally recognized certification program that is administered by AXELOS, a UK-based organization that is responsible for the development and management of the ITIL framework. ITIL-4-Foundation Exam is available in multiple languages and can be taken at authorized testing centers around the world. Upon completion of the program, candidates will receive the ITIL 4 Foundation certification, which is a valuable credential for IT professionals.

ITIL 4 Foundation Exam Sample Questions (Q295-Q300):

NEW QUESTION # 295
Which practice requires that staff demonstrate excellent customer service skills, such as empathy and
emotional intelligence?

  • A. Release management
  • B. Supplier management
  • C. Service desk
  • D. Problem management

Answer: C


NEW QUESTION # 296
What is the definition of warranty?

  • A. A means of identifying a result for a stakeholder
  • B. A means of determining whether a service is fit for use
  • C. A means of identifying events that could cause harm or loss
  • D. A means of determining whether a service is fit for purpose

Answer: B


NEW QUESTION # 297
Identify the missing word in the following sentence.
The purpose of the supplier management practice is to ensure that the organization's suppliers and their [?]
are managed appropriately to support the seamless provision of quality products and services.

  • A. value
  • B. performances
  • C. users
  • D. costs

Answer: B


NEW QUESTION # 298
Which service level metrics are BEST for measuring user experience?

  • A. Operational metrics
  • B. Metrics linked to defined outcomes
  • C. Single system-based metrics
  • D. Metrics for the percentage of uptime of a service

Answer: B


NEW QUESTION # 299
Which type of change is MOST LIKELY to be initiated as part of the 'service request management' practice?

  • A. A change model
  • B. A standard change
  • C. A normal change
  • D. An emergency change

Answer: B

Explanation:
Explanation/Reference:


NEW QUESTION # 300
......

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